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Matrix Messenger
Matrix: The new Messenger for the University of Freiburg
Matrix Messenger enables efficient communication similar to WhatsApp, Telegram and Slack, for example, but with data protection-compliant encryption and its own hosting infrastructure provided by the University IT Service (Rz). With functions such as direct messages, group chats, fast file transfer and audio and video telephony, Matrix facilitates collaboration and the exchange of information in the student council, in courses, learning groups or research projects.
Matrix is the name of the open communication protocol. Element is used as a web, desktop or mobile application. The messenger enables federated communication both within the university and across institutions with Matrix users from other academic institutions, e.g. for project work.
Registration for Matrix is simply done via the UniAccount. This makes Matrix a comprehensive solution that meets the need for secure and efficient real-time communication between students and eliminates the need for workarounds in institutions and institutes.
Click here for instructions:
Warning
Dear Matrix users,
Unfortunately, an error has recently occurred in the Element client. As a result, the security phrases/security key were not set correctly and you will probably lose access to your encrypted messages after logging out and back in.
How do you recognise whether you are affected by this problem?
A warning symbol in the form of a red shield with an exclamation mark will appear next to the messages you have sent:
Fortunately, we were able to identify all users affected by this problem and write to them individually by email. To set up your security phrase or security key correctly, we have provided a step-by-step guide [Link].
If you have any questions, simply write to the Matrix Messenger Support Team:
matrix-support@rz.uni-freiburg.de
Thank you for your help and good luck with setting up the encryption.
Best regards,
Your Matrix Messenger Support Team
Why Matrix and no other chat system?
Netiquette
Terms of use and Data protection i
Help and Support
Do you need further information, help or support?
Please contact us at matrix-support@rz.uni-freiburg.de
Frequently asked questions (FAQ)
Here you will find a list of frequently asked questions and their answers. If you have any questions that are not listed here, please do not hesitate to contact us.
Further use as OER explicitly permitted: This work and its contents are - unless otherwise stated - licensed under CC BY-SA 4.0. Please attribute according to TASLL rule as follows: "Digital Teaching Toolbox" from E-Learning Department, University of Freiburg, Licence: CC BY-SA 4.0
Häufig gestellte Fragen (FAQ)
Hier ensteht eine Zusammenstellung häufiger Fragen und deren Antworten. Teilweise sind die Antworten noch nicht formuliert. Sollten Sie Fragen haben, die hier nicht aufgelistet sind, wenden Sie sich gerne an uns.
Sie benötigen weiterführende Informationen, Hilfe oder Support?
matrix-support@rz.uni-freiburg.de
Zuletzt geändert: 2. Juni 2025, 15:41, [lw1125@uni-freiburg.de]